Privacy Policy
Conceptionic (“Conceptionic”, “we”, “us”) is an AI website and app builder operated by Ytronic Corp., Calgary, Alberta, Canada. This policy explains what personal information we collect when you use conceptionic.com and the Conceptionic editor, why we collect it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).
1. Information we collect
- Account information: your email address and password. Passwords are stored only as a secure hash by our authentication provider; we never see them in plain text.
- Your projects: the prompts and chat messages you write, the code and content Conceptionic generates for you, project names and saved versions.
- Usage and limits: how many AI requests you make (so we can apply daily and monthly limits), timestamps, and the AI model used.
- Technical information: basic server logs such as IP address, browser type, request paths and error messages, used for security, abuse prevention and troubleshooting.
- Billing information (only if you buy a paid plan, when offered): payments are processed by Stripe. We receive your plan, billing status and a customer reference, but never your full card number.
- Messages you send us: if you email us, we keep the message and your contact details to respond.
Data saved by an app you build (for example items stored in the browser’s local storage in the live preview) stays in your own browser and is not sent to us.
2. How we use it
- To create and secure your account, sign you in and keep you signed in.
- To generate, save, preview and export your projects, and to publish them if you choose to (when publishing is offered).
- To apply fair-use limits, prevent fraud, spam and abuse, and enforce our Terms of Service.
- To send essential account emails such as email confirmation and password resets.
- To operate, maintain and improve the service, including fixing errors.
We do not sell your personal information, we do not use it for targeted advertising, and we do not use your private projects to train AI models.
3. AI processing
When you ask Conceptionic to build or change something, your message and the relevant project files are sent to an AI model through the Vercel AI Gateway, which routes the request to a model provider. These providers process the content only to return a response to us. Do not include sensitive personal information (such as health or financial details about other people) in your prompts.
4. Service providers
We use trusted providers who process information on our behalf under contract:
- Vercel — website hosting and the AI Gateway (United States and global edge network).
- Supabase — database and sign-in (hosted in Canada, ca-central-1 region).
- Resend — account emails such as confirmations and password resets.
- AI model providers reached through the Vercel AI Gateway — generating code and content from your prompts.
- Stripe — payment processing, only if you buy a paid plan (when offered).
Some providers store or process information outside Canada, including in the United States, where it may be subject to local laws and lawful access by authorities there.
5. Cookies
Conceptionic uses only strictly necessary cookies: secure, HttpOnly session cookies that keep you signed in. We do not use advertising or third-party analytics cookies.
6. Retention
We keep your account and projects while your account is open. When you delete a project, it and its saved versions are removed from our active database. If you ask us to delete your account, we delete your account and projects within 30 days, except for limited records we must keep for legal, tax, security or dispute purposes. Server logs are kept for a short period for security and troubleshooting.
7. Your rights and choices
You can access, correct or delete your projects in the editor at any time. You may also ask us for access to the personal information we hold about you, ask us to correct it, ask us to delete your account, or withdraw consent to optional uses. Email us at the address below; we will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
8. Security
We use encrypted connections (HTTPS), hashed passwords, owner-only database access rules, and sandboxed previews that keep generated code away from your account. No system is perfectly secure, so please use a strong, unique password.
9. Children
Conceptionic is not intended for children under 16, and we do not knowingly collect their personal information.
10. Changes
We may update this policy as Conceptionic evolves. We will post the new version here with a new effective date, and tell you by email or in the app if the changes are significant.
11. Contact
Privacy questions and requests: hello@ytronic.com
Ytronic Corp., Calgary, Alberta, Canada